SOMA Global Empowers McHenry County Sheriff's Office to Improve Police Social Work Program

Background

The McHenry County Sheriff’s Office runs a Police Social Work Program, which provides vital support to community members in need. However, the program faced challenges in efficiently managing referrals and tracking cases, leading to delays and missed opportunities to connect people with services. To address these challenges, the Sheriff’s Office partnered with SOMA Global, a leading provider of public safety software.

Challenge

The McHenry County Sheriff’s Office needed a modern, user-friendly solution that would streamline their Police Social Work Program, including referrals, case management, and monitoring. Their previous system was time-consuming and cumbersome, resulting in delays in providing critical support to community members.

Solution

SOMA Global provided the Sheriff’s Office with a Social Services Module, which enabled officers to quickly and easily submit referrals. The platform automatically assigns a social worker to each case, ensuring that individuals receive timely and appropriate support. Additionally, the software provides comprehensive case management, allowing for tracking cases, outcomes, updates, and monitoring.

Results

With SOMA Global’s Social Services Module, the McHenry County Sheriff’s Office was able to significantly improve their Police Social Work Program. The module helped officers connect people in need with services and resources more effectively, reducing delays and missed opportunities. Additionally, the platform enabled social workers to provide timely and appropriate support, leading to improved outcomes for community members.

The Sheriff’s Office found the new system to be user-friendly and easy to navigate, with comprehensive case management features that allowed them to monitor progress and ensure that individuals received the support they needed. Sergeant Aimee Knop praised the partnership, noting that it had been a pleasure to work with SOMA Global on this project.

Sergeant Aimee Knop of McHenry County Sheriff’s Office said this about the partnership: 

“It has been a pleasure to work with the SOMA team on this project, and we are excited to see its value to our Police Social Work Program. This module will help our officers connect people in need more effectively with the services and resources that can help them.” We are thrilled to see this successful partnership in action, and we look forward to continuing to empower public safety organizations with innovative technology solutions.

Conclusion

The partnership between SOMA Global and the McHenry County Sheriff’s Office has been a success, with the Social Services Module providing a much-needed solution to manage their Police Social Work Program more efficiently. The module has enabled the Sheriff’s Office to connect community members with vital services and resources quickly and effectively, improving outcomes for all involved. SOMA Global is proud to have been a part of this partnership and looks forward to continuing to provide innovative technology solutions to public safety organizations.

According to Kevin Young, Senior Solutions Specialist of SOMA Global: “We are thrilled to work with McHenry County Sheriff’s Office to provide them with the technology they need to support their Police Social Work Program. From contract to go-live, this important module was live in less than two weeks! This implementation is a great example of how technology can empower public safety agencies to serve their communities better.”

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